Global Mobility Services - Holistic approach?

Anne G.
Jan 20
2 min read

Updated: Jun 25

In this short article, I'm talking about how companies must lean even more into an holistic approach for Expat Global Success & Performance

When companies embark on global expansion or realign strategies to compete in a dynamic world, global talents often play a pivotal role. They are the ones on the ground, translating corporate vision into action across borders. To support these critical transitions, many organizations rely on global mobility services to manage logistics, visas, compliance, and country-specific frameworks. These services are invaluable & crucial, but are they enough to ensure the success of expatriates? The answer, often, is no. Here’s why.

Beyond Logistics: Addressing the Human Side of Expatriation

Global mobility services focus on creating a smooth operational transition, ensuring the expatriate can legally and logistically move to their new destination. But expatriates are not just files or "folders" that can be moved as business strategies shift. They are individuals with personal lives, relationships, and emotional needs, which are intricately tied to their professional success. I know seems obvious, but if you listen to some expat stories, often the reality tells otherwise.

An international assignment is not simply a career step; it is a life-changing event. It often involves spouses, children, and an entirely new cultural context. If these aspects are not addressed holistically, the personal challenges that arise can significantly impact professional performance. Traditional global mobility services often excel at managing logistical needs but may not fully address the emotional and personal challenges that accompany transitions. Typically, they include a cultural training session, a language course, and little else. However, we’re beginning to see companies take small but meaningful steps toward incorporating this vital component. Just as change management is essential when launching innovative projects, it should also be a cornerstone of global mobility initiatives.

The Interconnection of Personal and Professional Success

The notion that personal life and professional life are separate domains does not hold in the context of expatriation. The two are inherently intertwined. When an expatriate’s partner struggles to find a sense of purpose after leaving her/his career, or when children face difficulties adjusting to a new school system, the stress can spill over into the expatriate’s work performance. Likewise, cultural misunderstandings and feelings of isolation can lead to frustration and burnout.

Does this sentence " what the hell am I doing here?" rings a bell?!

A smooth transition requires more than just setting up housing and ensuring compliance. It involves creating an environment where the expatriate and their family feel supported, understood, guided and equipped to thrive in their new surroundings. Addressing these human factors is key to unlocking the full potential of expatriates.

Conclusion

Global mobility services lay the foundation for expatriates to relocate, but true success requires going deeper. Companies that invest in comprehensive, human-centered support see their expatriates excel, fostering stronger business outcomes and more meaningful international assignments.

By recognizing that expatriation is not just a promotion but a life transformation, organizations can unlock the full potential of their global talents.

Because in the end, it’s not just about moving people. It’s about empowering them to succeed.